Our Customers' satisfaction is our number one priority at AgVantage Software, Inc. Our Company's mission statement: "Delivering Customer Service Excellence."
Phone Support
Our Customer Support Representatives are available to answer your questions as they arise. Whether you are a new user being trained, or you have questions about a new AgVantage Feature or Release, we will strive to provide the professional and efficient support that our customers deserve. Our industry specialists are available for operational support of AgVantage Software. Our Customer Support Line phone number and hours are:
Toll free phone number for Support (available 24/7 365 days a year):
(877) 282-6353
Office Hours (Central Standard Time)
Monday - Friday (8:00 AM - 5:00 PM)
E-Mail Support is always available at: support@agvantage.com
The miles between our office and yours become less important with the availability of Electronic Customer Support. Upon your approval, our Customer Support staff can connect via a High Speed Internet connection to your system and offer first hand support for issues as they arise.
Our hardware representatives will assist with the setup and configurations of hardware that is purchased from AgVantage Software, Inc. We also offer a best effort basis for the support of hardware that is purchased from another vendor. We base our support of products on those of the Original Equipment Manufacturer (OEM).
When you sign on with AgVantage Software, Inc. you receive the perpetual, non-exclusive right to use AgVantage Software products on the identified IBM Power System.
