Print screen just prints dots
(Posted by: Brad Belcher 02/24/2006)

When using V5R3 of iSeries Access base level, if you try to do a print screen, you will get just dots. To fix this, you must install a newer iSeries Access Service Pack from IBM. To download the latest iSeries Access Service Pack:
http://www-03.ibm.com/servers/eserver/iseries/access/casp.html

Make sure you select the Service Pack for your version of iSeries Access.

For additional help, please contact Support by calling (877)282-6353 or via email at support@agvantage.com.