Customer unable to Access eAgVantage
(Posted by: Dawn Nemechek 11/10/2005)

Customer becomes inactive by entering their password wrong several times.

To activate account:

• Sign on as Administrator

• Look up their password. By doing this you reactivate the customer's account.

Notes:

• Customer 'Internet Favorite Page' must be 'First Password Security' page. All other eAgVantage pages will not display from a 'Internet Favorite'.
  
• Customer may want to change how often they refresh pages when connecting to the Internet. Click:
  

"Tools"
"Internet Options"
"Settings"
Change - Check for newer version of stored pages
Deleting Temporary Internet files may be necessary.

For additional help, please contact Support by calling (877)282-6353 or via email at support@agvantage.com.